hours saved per week per team member

increase in profit YoY

increase in lead conversions

Ticora Davis is the founder and visionary behind The Creator's Law Firm, an intellectual property law firm based in North Carolina, driven by resilience and innovation. After working in healthcare and as an intellectual property specialist at another law firm, Ticora set out on her own to start The Creator’s Law Firm in 2017. The firm specializes in trademarks, copyrights, and intellectual property monetization strategies. With a commitment to efficiency, client-centric solutions, and a forward-thinking workplace culture, Ticora’s firm reflects her belief in balancing ambition with well-being.

The Creator’s Law Firm was born from Ticora Davis’ vision to empower entrepreneurs while redefining what a legal practice could be. Rather than merely building a business, her goal was to create a thriving ecosystem where clients feel supported, and employees flourish. With outdated tools holding her back, Ticora sought a platform to streamline operations, drive smart decisions, and foster a culture where innovative work and work-life balance go hand in hand.

Automation has been a game-changer for The Creator’s Law Firm. "I’m like ‘Wow, we’re going to be able to save so much time.’" Ticora said, pointing to features like automated email templates and workflows. These tools save each team member at least 10 hours per week, enabling them to focus on higher-value work and giving the firm more bandwidth for strategic initiatives.

By consolidating tools into one platform, Lawmatics streamlined the firm’s operations and reduced unnecessary complexity. "I was like ‘Oh, now I can eliminate Trello because Lawmatics has those kanban boards and pipelines,’" Ticora shared. This shift has not only cut costs but also improved productivity, allowing her team to work more efficiently without juggling multiple systems.

Ticora mentioned one of her key questions as a CEO is “How well do we do without my day-to-day input as CEO? And there’s really no way to do that without a really strong CRM like Lawmatics.” Automation and task management features allow her team to take ownership of key responsibilities, reducing her decision fatigue and fostering a collaborative workplace.

The activity timeline in Lawmatics provides real-time insights into each client’s journey, helping the team identify critical touchpoints and deliver tailored services. "We’ll call and say, ‘Your trademark’s going to register in two weeks. Do you want to enroll in our monitoring program?’” Ticora explained. This kind of proactive outreach opens the door to additional custom services they can offer their clients.

The HTML email builder ensures every client communication reflects the firm’s professional identity. "I love that my branding colors are consistent," Ticora said. “It feels good that my clients are receiving a really nice, crisp, well put together email with accurate information. And it's on brand!” Clients immediately recognize her firm’s voice and style, reinforcing trust and delivering a polished experience from start to finish.

Lawmatics supports Ticora’s vision for a healthier work-life balance by acting as her "24/7, 365 employee." Because automations handle client updates and routine tasks, her team can step away from the office without sacrificing quality. The team currently works half-days on Fridays, and Ticora explains "We’re able to sustain that because we don’t have to worry about regular updates or keeping clients in the know.”

The Creator’s Law Firm uses custom forms to simplify and personalize client intake. “We’re leveraging forms to make calls more efficient,” Ticora shared. For example, when a prospect expresses interest in filing a trademark, the form automatically updates to gather the specific details needed for that request. This ensures the team collects the right information upfront, allowing consultations to focus on solving the client’s needs. With Lawmatics, the collected details flow automatically into the client’s record, saving time and eliminating the risk of errors.

Lawmatics automations handle the repetitive tasks that used to slow the team down. “All my team has to do is input client information once, and emails are automatically personalized and sent at the right time,” Ticora explained. For example, follow-up emails can be scheduled to go out at key stages in the client journey without any manual effort. Automations save the firm countless hours, allowing the team to focus on higher-value work while ensuring every communication is accurate and professional.

Robust reporting capabilities in Lawmatics provide Ticora with the clarity she needs to lead effectively. "I knew stepping into that role of CEO of my law firm, I could not think like a solopreneur anymore. I needed data to drive my decision-making," she explained. Data dashboards in Lawmatics make it easy for her to track client progress, identify upsell opportunities, and optimize workflows for better profitability. With actionable, real-time data at her fingertips, Ticora can make informed decisions that ensure her firm’s long-term growth and stability.