Webinar Recap: Win and Impress More Qualified Clients

In today's fast-paced legal landscape, agility and responsiveness make all the difference in converting leads into loyal clients. But all too often, law firms rely on fractured, manual, and archaic methods for welcoming new leads. That’s why legal professionals are turning to reception tools like Answering Legal and CRM platforms like Lawmatics to create client-centered experiences that win their firm more business.

Without having to do a thing, you can have prospective clients welcomed to your firm, taken through a full legal intake process, and have all of their personal case details organized into a form. Here’s Lawmatics Product Manager Devon Roth and Answering Legal Marketing Director Nick Werker to explain how.

Time Stamps of Key Takeaways

0:00 — Introductions

Meet Devon and Nick, and learn a little about their respective roles at Lawmatics and Answering Legal. If you’re a fan of adorable pooches, you may also want to hear their fun facts.

10:24 — How to increase your odds of connecting with new leads

Nick starts by sharing some data and perspective on how clients expect to connect with attorneys. The theme here is that firms have to be flexible in how they receive new leads. In this day and age, you may be missing out on business if new leads can’t reach out to you after your office hours.

13:21 — Streamlining your client intake process

A major component in creating that flexibility is having an intake process that’s simple and efficient. It frees up your staff to be agile and responsive to clients and leads. Here, Devon outlines the tools that define a streamlined intake pipeline.

18:21 — Using Answering Legal & Lawmatics together!

For law firms in need of more efficient systems to better respond to clients, Answering Legal and Lawmatics offer a powerful one-two punch for reception and intake. In this section, Nick explains how the integration between the two services works, and the impact our partnership has on day-to-day operations.

20:46 — Q&A

Stick around to the end because our live audience brought a lot of awesome questions to this session. They ask Devon and Nick to dive deeper into even more specific ways that Lawmatics and Answering Legal can each strengthen your relationships with qualified clients.

Webinar slide deck