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Do Law Firms Use Email Marketing?

Published on September 5, 2024
3 minute read
Sarah Bottorff
Written by Sarah Bottorff

In today's fiercely competitive legal market, firms are progressively embracing digital marketing not only to survive but to thrive. Whether it’s building relationships, showcasing expertise, or simply keeping your firm in the client's mind, digital marketing offers a buffet of options tailored to the unique needs of legal professionals. But among a plethora of strategies, which should your firm prioritize? Let's dig into one of the best digital marketing strategies for law firms and see why email marketing could be your ace in the hole.

Do Law Firms Need Digital Marketing?

Absolutely, yes! Think of digital marketing as the modern-day courthouse steps. It’s where opinions are formed, reputations are built, and much of the public conversation around legal issues takes place. Without a solid digital marketing strategy, even the most skilled law firms may struggle to get noticed in a sea of competitors.

Digital marketing is not just about being found. It’s about being found and valued. It’s about telling your firm’s story in a way that resonates with your prospective clients. It empowers firms to communicate directly with both potential and existing clients, create meaningful interactions, and build a community around their services.

Do Law Firms Use Email Marketing?

Many do, and for good reason! Email marketing for law firms is like the Swiss Army knife of digital marketing tools—it’s versatile, powerful, and when used correctly, incredibly effective. In fact, email marketing is one of the most cost-effective channels available — boasting an average ROI of $42 for every $1 spent.

Through personalized communication, law firms can nurture leads, update clients about new laws or regulations, share success stories, and foster relationships that might be too costly to manage through in-person meetings alone.

According to the ABA 2023 Legal Technology Survey, only about 32% or respondents reported using email marketing as part of their overall marketing strategy. This indicates a growing recognition of email's ability to deliver targeted messages efficiently to various client segments.

Moreover, a 2021 study by HubSpot found that segmented email campaigns can result in a 760% increase in revenue, highlighting the importance of personalized content in legal marketing.

Case study

Real results from Lawmatics customers

Targeted marketing efforts like email and direct mail marketing made it possible for Ciment Law Firm to grow their pool of leads and prospects exponentially.
View case study

Who is the Target Audience of Email Marketing

In the context of law firms, the target audience for email marketing can be quite diverse, encompassing:

  • Previous clients who might need legal services again
  • Potential clients who have shown interest through consultations or web inquiries
  • Professional peers who may provide referrals
  • Local or online communities interested in legal topics covered by the firm’s expertise

Abiding by privacy laws and regulations, email marketing allows firms to address the specific needs and interests of different groups through segmentation and tailored content, making it a potent tool for engagement and conversion.

Is it Legal to Do Email Marketing?

Yes, but it comes with a playbook to follow. Laws such as the CAN-SPAM Act in the U.S. set the rules of the game. These laws mandate transparency, choice, and privacy protections for recipients. This means no misleading subject lines, a visible opt-out option, and clear identification of your message as an advertisement. As long as law firms adhere to these guidelines, email marketing remains not only legal but ethically sound.

What Are Some Email Marketing Strategies for Law Firms?

Incorporating effective strategies within your emails can significantly uplift your firm’s engagement and client conversion rates. Here are a few examples of email marketing for law firms to consider:

  • Educational Content: Share insights into common legal issues or recent changes in law that may affect clients.
  • Case Studies and Testimonials: Build trust and credibility by highlighting stories of how your firm has helped clients in the past.
  • Upcoming Seminars or Webinars: Invite leads to free, valuable discussions on relevant legal topics.
  • Personal Milestones: Celebrate firm anniversaries or introduce new team members to create a personal connection.

Templates and tools, like a law firm email marketing template, streamline the process, maintaining brand consistency and reducing the time needed to create compelling emails.

What Tool Can Help Create the Best Email Marketing for Law Firms?

Choosing the right tool can be a game-changer. You need a platform that’s intuitive, robust, and tailor-made for legal marketers. Lawmatics emerges as a front-runner in this arena. Our all-in-one marketing solution is designed with law firms in mind, simplifying campaign management and analytics so you can focus on what you do best—practicing law.

Interested in seeing how Lawmatics can transform your firm’s digital marketing efforts? Request a demo today! Let’s help you build a communication bridge that brings your clients closer, one email at a time.

Sarah Bottorff

Sarah Bottorff

Sarah is the SVP of Growth at Lawmatics, the #1 attorney-client relationship management platform that provides law firms with client intake, CRM, and marketing automation. She has over 18 years of marketing and sales experience and has a proven track record of building brands and driving growth at companies like MyCase, Smokeball, CJ Affiliate, Johnson & Johnson, and FastSpring.
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